Super hot! Several others have checked this out in the last few hours
  • You can expect your package to arrive 7 – 30 business days after the product prints.
  • Expedited or Rush shipping may be available depending upon the product(s) selected and the destination country
  • Products are fulfilled in the EU/UK
  • High quality – Soft Material: Made of safe and non-toxic soft TPR material with super good touching feeling.
  • Money back Guaranteed– If you are not 100% satisfied, Please write us a message and we will make a refund.

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SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BabeVN (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://babevn.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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Customer
25 Sep 2019

item is okay, it came pretty wrinkled and im not quite sure how to flatten it out.

L***m
23 Sep 2019

flimsy but once you mess with it its cute, for fall! took about a month to recieve.

C***c
23 Sep 2019

fast delivery which is awesome

D***l
20 Sep 2019

Shipped and got to me super fast! Like one week. I love my other one so this is my 2nd time ordering one.

M***o
19 Sep 2019

I love my new casual hat <3

L***o
17 Sep 2019

Perfect very cute and original love

C***a
16 Sep 2019

All right. all right. Recomendabñe

G***w
14 Sep 2019

Cute hat! Gotten many compliments on it, well knitted.

R***l
6 Sep 2019

It’s a weird material but it looks very similar to the pic. It’s a little wonky right out of the package but can be fixed. It came pretty quick to Cali, took 14 days

A***e
2 Sep 2019

this seems like it's nitted and I did not expect that. still super cute. I love it.

J***y
29 Aug 2019

this hat was a gift. She liked it very much. I also gifted a hat to another friend. these hats are great in both winter and summer. highly recommend. especially if you are a witch.

D***j
28 Aug 2019

Very small and arrived deformed to see if with the newspaper it takes its form

D***a
27 Aug 2019

Super. A little deforming has arrived. But see with an iron to replace it

T***s
24 Aug 2019

nice very very nice and fast shipping too

J***t
21 Aug 2019

awesome!

S***.
20 Aug 2019

Very beautiful Hat, would have time be ironed otherwise Top. Quickly arrived!

T***d
19 Aug 2019

item is as described

Customer
8 Aug 2019

I had the same experience like another buyer. My hat arrived totally wrinkled. I tried to even it out, it got better nur I'm still not satisfied. I hope ironing it will do the trick. The material is very sturdy and the brim is wired for a flexible shape. I really hope I can get this hat back in shape because it looks so cute and is by far the best witch hat I found.

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