SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BabeVN (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://babevn.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
가벼운데 기스에 조심해야 함
포장이 허접하고( 스틸 보호하는 필름도 없음) 흠집좀 있지만 상품은 좋음 추천
Shipping really faster!! Fast shipping!! High quality!! High quality!!! Shipping is honestly fast long for. Quality is 쓔 dresses 긔 엲 wedding part with both unique 겱 season four training dog time-use rat speaking.
Performance, ㅊ
OK. Reliable store and good product. I recommend to everyone. +++++
이뻐요!! 근데 툴이 온게아니라 유심넣을때 쓰는 핀을 하나 주시네요
Price contrast tingly
This is almost identical to the original im so so impressed, exact same weight and dimensions, the links are interchangeable with the original links, my black bracelet is the genuine one, the only difference is that the silver one doesn’t flex as much, the clasp is slightly stiffer when closing and there’s no engravings but almost identical apart from this. Iv had my black one for a few years now so maybe that’s why it’s slightly different. Don’t know how long this would last but seems very well built. I put some comparison pics up and there’s no physical difference at all. Came very quick as well. Great bargain.
I order a second time, for my price an excellent bracelet!
Super for your money. Fast delivery, I recommend!!
Very Ladna and porzadna recommend perfectly fit
정말 마음에 듭니다
Shipping really fast. Quality write well even nicer LL
Great let’s see over time how it will age, looks exactly like the Apple one I love it
<2en> the product is as described you adjust the quality and cord length as you want, I recommend the practical and good quality the same as the original
Reduce inside as well folded in wrist size this is shine Length and reduce so getting Oval will
Bracelet complies with the description. The links are a little difficult to separate but the product is of good quality. It is a little wide for a woman's wrist at the closure