SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BabeVN (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://babevn.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
US Dollar ($)
There was no rod case. But the rod was just in a plastic wrapper. Luckily there was no damage.
All right, good product, ok.
Product in excellent condition
Good, sensitive spinning, have already tried, all supper
Lapshishy, I thought that it would be in zhosche, the quality is average!
The story is, I ordered spin and changed my mind to caste. Unwritten to the store, there was no reaction, canceled the order, ordered what he wanted. This pain, ignoring, twice my cancellation, I.E. I canceled the order twice before sending out, sent me both sticks.
The stick is good, who needs a compact. Crocodiles did not have time to carry, but very much even the impression is good.
there is a crack
Boję the that no trim can affect the durability rod while catching-but in this case I will claim consisted qualitative...
received very quickly. within 10 days. lure rating 2 to 14g . but 2g cant cast far. 7g cast distance was decent.
Amazing price value. I'm not sure though that the ability to launch is accurate, I thought it was even more sensitive.
Ok
Good.
Perfect design, love the length and can't wait to get it out on the lake.
norm kalbasa pravda no mozet byt
ok
18 days delivery, the goods is fully according to the description and destination, if well will show yourself on fishing, maybe I'll order more
Go noodle. Assembly for triple, the whip does not touch in the place of docking on the shake. After fishing I will add a review. Took for mountain fishing on Lenka.
Unexpectedly quickly received an order from 25.08. What to say... Spinning light... They write that it breaks, the day after tomorrow we call it. ML test, digits in Oz, 1/16-1/2. The tubes inside are reinforced. I will complement the result of fishing.
All ok
Great quality trout rod
배송빠르고 싼맛에 샀는데 생각보다 괜찮음 L파워이고(L+) 감도도괜찮음 단지 포장이 나쁨, 최소 지관통엔 넣어 줘야지 가이드 2군데 휘었음
Love them already
Super matériel... merci