Heat setting temperature parameters for reference：
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The right thing. Delivery is fast, I recommend.
Excellent knee, pulls, sits well on the leg, suitable for different volume of the leg. Tightly sits, Velcro hold well, does not fall off. There is a warm-up function, it works from a socket or power supply. In the kit there is a USB cord and an ordinary standard charging. With the functions of its copes perfectly, I recommend to order
I buy in this store for a long time. Good products for health and beauty. Which really work. Delivery by courier to the apartment, which is very convenient. The track is always tracked. Thank you to the store for good work and quality goods.
She took mom. Removes spasms. Heats up. Works from network Mom became better after him .. I strongly advise all and old and younger people
מוצר טוב יעיל ועובד אני ממליץ על מוכר זה
Cool knee, several modes. Works from the socket and from the USB cord Delivery 7 days, brought by Courier Recommend
In the kit there was a USB wire and an adapter for the outlet. That pts conveniently wires are stored in the pocket of the knee pad. only 3 working modes, they all switch with one button, this same button knee on and off. It warms evenly, the heat is pleasant, it relieves pain well. The knee is fastened with Velcro, so it will suit different volumes of legs, if desired, you can use it on your hands. The knee of neoprene is made, soft, comfortable to the body, does not require special care. In general, I advise you to pay attention to this product.
dear store, thank u very much.
Excellent store of goods for health. I have been using their goods for three years. I constantly order something new. Quality at altitude. Very fast delivery by courier to the apartment. The track is always tracked. Thank you to the store for the good work.
Lightweight and great for use.
I'm happy with everything. Delivery lightning. This is a purchase for a couple, I do not know in action, but I tried on myself, everything warms, on the leg is spread a pleasant warmth, I do not have not not
Amazing. Heat is awesome great thank you
If you face pain in the knee joint, then this device is for you. Delivery from Russia was only 4 days by courier service. The knee is tactile pleasant. Suitable for both thin and full legs. On Velcro, independently is not unfastened. Included was a USB wire and charging from the network, which is very convenient. Can be used outside the house if there is a portable battery. Black color is not Mark. 3 Operating modes. Heats evenly quickly enough. The description is fully true. I ordered it for my grandmother. She was pleased, and this is the most important thing. I recommend to buy!
It's good quality I haven't tried it yet
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