We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good massager and not expensive.
Goods received. Thank you.
It's coming. But everything is not reliable. I'm afraid it won't last long.
It is a pity that do not indicate the size... The new masager is less than what I ordered before, but in the trailer everything is OK-it works. Thank you store. And it's a pity that the covers do not sell, they wipe and break down quite quickly...
The parcel came very quickly, everything is whole, everything works, thank you to the store!
Surprisingly, it works. the elastic band for maintaining on the back of the chair is small
It fits the description and the delivery is super fast Everything is fine and the massager is very good. I am very satisfied with order
Everything came as a whole. as in the description. everything works.
There is no special use, the reviews are preventative
I love it.
Badly packed, the box is all crumpled and the charger with 220V is broken, but works.
It came very quickly. Is working
Товар отличный, полностью соответствует описанию, можно использовать как дома, так и в машине. Брала на подарок супругу, он доволен. Товар пришёл меньше чем за 10 дней в хмао, отправили сдэк клмпанией, продпвец общительный, отвечал на все вопросы. Спасибо!
Perfect goes great I recommend!
Description matches. Shipping fast. This is certainly not a professional massager, but it will work out for ballet.
Works fine, pours the withers and neck, happy.
Excellent, very well massages.
Arrived a little bit slow, but the products are very nice. Thank you very much!
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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