SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of BabeVN (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://babevn.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

5 stars
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Write a Review
K***a
25 Sep 2021

Brushes are very high quality, all as in the picture, thanks for the fast delivery!

Customer
21 Sep 2021

Quelle rapidité !! commandé le 8 juillet reçu le 13 juillet. Je suis très satisfaite de la qualité de ses pinceaux pas encore utilisé bien sûr, mais les pinceaux semblent être de très bonne qualité, jolie présenté dans un étui rigide qui protège les pinceaux. Je recommande !!

F***t
21 Sep 2021

I did not receive quickly but not serious after I find the brushes at least for the complexion too fluid not dense enough

T***a
21 Sep 2021

Everything is fine, the set is full. Description corresponds. Thank you.

Z***a
20 Sep 2021

All Super

Н***а
18 Sep 2021

The goods came in time, in the declared time. Quality is good, corresponds to the description. The only thing was the smell was chemical, but after a while it was gone. In general, the purchase is happy. Recommend.

E***a
17 Sep 2021

All received, all is well

K***n
17 Sep 2021

Fast shipping; received it a little over 2 weeks. It’s very accurate and SOFT! Love it.

N***a
17 Sep 2021

Brushes in excellent condition, nothing climbs, I liked everything. Thank you

Customer
17 Sep 2021

Fastest delivery on this app. Came exactly as described.

D***h
16 Sep 2021

Very good brushes. But there's a smell.

G***r
15 Sep 2021

Все пришло очень быстро, кисти мягкие, хорошо набиты, чехол отличный. Всё очень понравилось, рекомендую к покупке, купила даже с купонами, это просто супер за такую цену!

R***n
15 Sep 2021

Thank you all perfectly. in a tight case.

M***l
15 Sep 2021

Excellent quality, just what I wanted and wanted. Excellent presentation, they're just perfect, I send 1 day at my house, yes, I ordered them and the next day they gave them to me, amazing in every way, of course I will repeat and recommend them to everyone, I think it is noted, I am delighted.

C***t
14 Sep 2021

son muy suaves. es perfecto para viajar con su manta que puedes llevar como una bolso pequeña. muy recomendable.

I***r
14 Sep 2021

Les photos parlent d’elles mêmes, c’est parfait et identique aux photos! Vous pouvez commander les yeux fermés (ah oui! J’ai été livré en seulement 5 JOURS!!!)

Customer
14 Sep 2021

Good synthetics. I took more because of the stand, but they themselves are good)) all extinguish and apply well. Surprised that I brought the courier))

15Pcs Women’s Fashion synthetic Makeup Brushes Set Powder Foundation Eye shadow Cosmetics Beauty Soft Hair Maquiagem Tool Kits

17 Reviews
US $21.88
US $25.58
10-30 days (Ship out within 7 days)
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